Frequently Asked Questions

We get these questions a lot. Here are our best answers...

Realtors are typically focused on selling properties for their clients and may not always prioritize your unique needs. Our service is entirely buyer/renter-focused, using advanced AI to identify the best properties based on your specific criteria, without any sales agenda.

Our AI system searches and analyzes every available property listing, bypassing broken filters and overlooked listings. For the “Done For You” Plan, our experts manually verify and curate results, ensuring they meet your exact needs. Plus, we offer a 6-month guarantee for added confidence.

Property websites rely on filters that often miss relevant listings due to poorly configured criteria. Our service analyzes all listings without those limitations, ensuring you see properties you might otherwise miss.

With the “Done For You” Plan, we offer a 6-month guarantee: if you don’t secure a property with our help, we’ll refund you 100%.

The Free Plan provides access to a limited selection of the top 5 results based on your criteria. With this plan you are also limited to 5 searches per day. You can upgrade anytime for unlimited access.

The cap ensures that even free users get a curated, high-quality sample of results. For comprehensive searches and updates, the “Pro” or “Done For You” Plan is recommended.

The “Pro” Plan offers daily updates, ensuring that you find out about new properties that meet your criteria on a regular basis. There’s no cap on the number of results, and you can cancel anytime.

Yes, the “Pro” Plan is flexible and allows cancellation at any time without penalties. However, the subscription fee is non-refundable, so make sure that you test out the service first with the Free Plan to make sure that this service is a good fit for your needs.

This premium plan provides one-on-one support from an expert who identifies what your ideal home would look like, searches for properties on your behalf, and even arranges viewings for you. It comes with a 6-month guarantee to ensure results.

Your assigned expert will begin by understanding your ideal home, location, and budget. They will then manually scour listings, verify properties, and handle initial communications with sellers or landlords to arrange viewings that fit your schedule.

In the “Done For You” Plan, if you’re unable to secure a place using the properties we find for you within 6 months, subject to 10 valid rejections, we’ll refund you 100%. This ensures you only pay for results.

The “Done For You” Plan is only refundable under the 6-month guarantee if you’re unable to secure a place within that timeframe.

However, the guarantee is void if we provide at least 5 valid options within the 6-month period that match your criteria and where the seller or landlord is willing to accept your offer, but you choose to reject each one. This ensures fairness given the significant effort and resources we dedicate to finding your ideal home.

To clarify – if you fail to secure a place and we have failed to provide at least 5 valid options within 6 months, where you are able to make an offer that can be accepted, then we will happily refund you 100% of your payment for the “Done For You” Plan.

To reiterate – the monthly Standard Plan is non-refundable, but you can cancel at any time without penalty.

If when using the “Done For You” Plan you manage to secure a home, with or without our help, then you are not eligible for the money back guarantee.

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